Shipping policy
ALURIAN SHIPPING POLICY
Thank you for shopping with ALURIAN. Please review our shipping policy before placing your order.
SHIPPING DESTINATIONS
ALURIAN currently ships primarily within the United States.
Availability, shipping methods, delivery times, and shipping costs may vary depending on the product, fulfillment partner, and delivery destination.
PROCESSING TIMES
Orders are processed as quickly as possible after they are placed.
Because some ALURIAN products are fulfilled and shipped directly by third-party suppliers, processing times may vary depending on the product and fulfillment partner.
Once your order has shipped, you will receive available tracking information by email.
SHIPPING RATES
Shipping rates are displayed at checkout before payment is completed.
For certain products fulfilled by ALURIAN, Standard Shipping may be available for $11.99 with an estimated transit time of 3–5 business days after the order has been processed.
Products fulfilled by third-party suppliers, including Shopify Collective suppliers, may have different shipping rates and estimated delivery times. These rates and estimates will be displayed at checkout based on the items in your order and your delivery address.
The shipping option and price displayed at checkout will apply to your specific order.
ESTIMATED DELIVERY TIMES
Delivery estimates shown at checkout are estimates and are not guaranteed delivery dates.
Orders fulfilled by different suppliers may have different delivery times. Some products may require additional processing or longer transit times.
Orders containing products from multiple fulfillment locations may arrive in separate packages and on different dates.
TRACKING
When tracking information is available, it will be sent to the email address provided with your order.
Please allow time for the shipping carrier to update tracking information after your order has been dispatched.
DELAYS
ALURIAN is not responsible for delays caused by shipping carriers, severe weather, holidays, customs, incorrect delivery information, or other circumstances outside our reasonable control.
If your order is significantly delayed, please contact us and we will assist you in reviewing the available tracking information.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at alurianwear@gmail.com.
We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.
LOST OR DAMAGED PACKAGES
If your package arrives damaged, please contact us as soon as possible and provide your order information and photos of the package and product when applicable.
If tracking indicates that a package was delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier. You may also contact ALURIAN for assistance.
MULTIPLE SHIPMENTS
Because ALURIAN works with multiple fulfillment partners, an order containing multiple products may be shipped in separate packages.
You will not necessarily receive all items in your order on the same day.
INTERNATIONAL SHIPPING
International shipping availability may vary by product and destination.
If international shipping is available for your order, applicable shipping options, rates, estimated delivery times, and any available information will be displayed at checkout.
Customers are responsible for any applicable customs duties, import taxes, or fees imposed by the destination country unless otherwise stated at checkout.
CONTACT US
If you have questions regarding shipping or an existing order, contact:
ALURIAN IMPORT LLC
Email: alurianwear@gmail.com
Website: alurianwear.com